❓ Frequently Asked Questions
Q1. Can the company/store qualification be checked?
Yes. Business licenses and cosmetics business-related qualifications can be sent by contacting customer service to ensure that the business is legal and compliant.
Q2. How to contact for wholesale or agent cooperation?
You can consult online customer service to provide cooperation intentions and contact information. A dedicated representative will handle the quotation and franchise policy.
Q3. Who is responsible for after-sales and quality assurance?
Our store has unified after-sales service. Quality problems, omissions, or damage are all handled by our store to protect consumer rights.
Q4. How do you guarantee the production date and shelf life?
All products are from fresh recent batches. The validity period is checked before delivery, and any short-term goods will be explained and marked in advance.
Q5. Are the products compliant with cosmetic standards?
Yes, all business-related cosmetic qualifications are maintained and can be verified through our customer service department.
Q6. What is the process for handling damaged goods?
Damages incurred during shipping are covered under our unified after-sales policy. Please contact customer service immediately for resolution.